Increase customer satisfaction and loyalty while vastly expanding your bottom line. Dealers face mounting obstacles to economic success so it's essential to use every available tool to mitigate risk, improve the customer experience and build a strong foundation for profitability. Let us grow your business today!
Royal recognizes that loyal customers are crucial to your organization. That is why they have developed an extensive customer service training program for their staff that prepares them to meet the needs of your service contract customer. Furthermore, their highly trained representatives operate out of a state-of-the-art call center to ensure your customer’s calls are answered quickly and efficiently.
National Auto Care F&I products offer dealers the protection their customers need and the features that they want, like roadside assistance, towing, and even an easy-to-use claims app for high-incident claims like tire, wheel and windshield.
NAC also offers an elite Certified Pre-Owned program that vastly expands internet search visibility and inventory marketability to an increasingly sophisticated consumer base. Stay ahead of the competition with a CPO program to call your own. It's not just for the super-sized franchise dealerships any longer.